Currently the depot_ is dispatching artworks on Tuesdays and Thursdays, and as always our standard shipping remains free. At this time, we aren’t able to guarantee a next day delivery service so please select this only if you would like to increase the compensation amount covered by Royal Mail’s insurance policy. If you have any questions please contact the gallery at email@example.com
The depot_ ships unframed artworks worldwide, and you can currently order online, by telephone or email; we are also currently available for click and collect if you’d like to pick up your work person at our space in N1. Orders are shipped chronologically, on as “as-received” basis. We are currently shipping works on Tuesdays and Thursdays to allow for distancing within our gallery office.
Our standard UK shipping takes 3-5 days and is sent via Royal Mail Tracked and Signed, with up to £50 compensation for loss or damage.
The depot_ does not ship works on weekends or bank holidays; please look out for updates on holiday shipping via our instagram.
Next Day orders placed before 1pm will be shipped that day, any orders placed after this time will be dispatched the following working day. Our next day service provides up to £500 compensation for loss or damage.
With our international shipping service, delivery can vary between 7 and 21 working days, if your order has not arrived after 28 working days then please contact us. the depot_ is not responsible for international duties or taxes and all international duties and taxes in relation to your order are the responsibility of the buyer.
Any works which are too large or fragile to be shipped using our regular services may require specialist shipping - please contact the gallery at firstname.lastname@example.org if you have any questions.
The depot_ is not responsible for parcels damaged during shipping, and compensation for loss or damage is the responsibility, and at the discretion of the shipping provider. the depot_ will submit and oversee any claims on behalf of the customer, however we cannot guarantee the outcome of claims.
the depot_ will accept returns or exchanges on unframed works so long as we are notified within 7 days of receipt; refunds will be made via the payment method used to purchase. Please contact us if you require a gift receipt or have any queries on returns at email@example.com.